Frequently Asked Questions
Installation
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Solve Problems
Printer Does Not Work
- Printer Does Not Turn On
- Printer Turns Off Unexpectedly or Repeatedly
- Wrong Language Appears in LCD
- LCD Is Off
- USB Connection Problems
- Cannot Communicate with Printer via USB
- Printer Does Not Print
- Copying/Printing Stops
- Ink Does Not Come Out
- What to Do When Paper Is Jammed
- Printer Does Not Pick up or Feed the Paper/"No Paper" Error
- Printout Results Are Unsatisfactory
- Scanning Problems (Windows)
- Scanning Problems (macOS)
- Scan Results Are Unsatisfactory (Windows)
- Scan Results Are Unsatisfactory (macOS)
